HELP FILE

Which method will I use to join my session?

If you join using a computer, you can choose whether you can want to join from the web or from the desktop app. then. Use the chart below to see which method you will use. Learn more about system requirements.

Operating System Google Chrome v57+ Other browsers

Compatible with the desktop app:

  • Windows 7 or later
  • Mac OS X 10.9 or later
Web App +Host or join sessionsComputer or phone audio Desktop app Host or join sessionsComputer or phone audio

Not compatible with the desktop app:

  • Windows Vista or earlier
  • Mac OS X 10.8 or earlier
  • Linux/Ubuntu
  • Google Chrome OS
Web App Host or join sessionsComputer or phone audio Web Viewer * Join sessions onlyPhone audio only
Note:
  • + These attendees will be launched into session using the Web App unless the organizer has disabled it in their account settings or they already have the desktop app installed on their computer.
  • * The Web Viewer is an older, Adobe Flash-based version of the new Web App (which is the current HTML5-based version). Adobe Flash must be enabled in order for attendees to be launched into session. Otherwise, they should switch to Google Chrome. Learn more.
Operating System Google Chrome v57+ Other browsers
  • Windows
  • Mac
  • Linux
  • Google Chrome OS
Web App Host or join sessionsComputer or phone audio Not available