Active Directory Connector v2 requirements

The Active Directory Connector (ADC) receives Active Directory user updates and automatically makes the same changes in your LogMeIn account.There are three areas of requirements to use the Active Directory Connector (ADC) effectively: Accounts, your Active Directory implementation, and the Windows requirements for the ADC host machine.

Account requirements

  • A corporate LogMeIn product account (products listed below) with at least 1 Organization admin who also has a LogMeIn product admin role
  • The following LogMeIn products are supported in ADC v2:
    • GoToMeeting
    • GoToWebinar
    • GoToTraining
    • OpenVoice
    • GoToAssist Remote Support
    • GoToAssist Service Desk
    • GoToAssist Seeit

Active Directory requirements

  • Windows account for the machine where ADC is installed.
  • An Active Directory forest with Windows Server 2003 functionality.

System requirements

Operating System: Windows Server 2008 R2 (not necessarily a domain controller)

Software: Microsoft® .NET Framework 4.5 update (included in the ADC installer if needed)

Memory: 2GB RAM or greater recommended

Available disk space: Minimum 200MB (depending on log level and storage period)

Display: Minimum 1024 x 768

Internet connection: The ADC connects to via the Internet

Firewall settings

Firewall settings should be configured as follows:

Use case <source server> <target server>:<port>
Interface for provisioning <ADC Server Name>
Insecure connections <ADC Server Name> Active Directory Domain Controller:389 (LDAP)
Secure connections <ADC Server Name> Active Directory Domain Controller:636 (LDAPS)
Global Catalog, Insecure connections <ADC Server Name> Active Directory Domain Controller:3268 (LDAP)
Global Catalog, Secure connections <ADC Server Name> Active Directory Domain Controller:3269 (LDAPS)
Insecure/secure connections via STARTTLS <ADC Server Name> SMTP server : 25
Secure connections <ADC Server Name> SMTP server : 465


Active Directory Connector v2

Uninstall the Active Directory Connector

Install Active Directory Connector v2

Update the Active Directory Connector

Run the Active Directory Connector v2

Set Up and Run User Sync

Manage User Sync Rules

Manage Custom Attributes