How do I change my payment method for GoToAssist Service Desk?
The billing contact for your account can update the billing information at any time (even in the middle of a billing cycle).
Note: Most billing contacts log in to the Billing Center to manage their GoToAssist Service Desk billing info themselves. However, some billing contacts for larger accounts (referred to as "corporate" accounts) typically work with a LogMeIn representative to manage their account on a different self-service site called the Corporate Billing Portal. These accounts also receive emailed invoices that include PDF attachments. For more information, please see the Corporate Billing Portal FAQs.
- Log in to the Billing Center at https://billing.logmeininc.com.
- Click Payment Method at the top of the page.
- Click the edit hyperlink in the right navigation of your existing payment method. If applicable, enter your VAT Number and click Apply.
- Fill in all required fields, then click Update Payment Method to save your changes.