HELP FILE

Create Reports in the Admin Center

Account admins can create reports to view data about the users and activity on their account.

Note: Data is stored for 1 year from the event date and can be accessed under " Past reports." If a user has just ended a session, it may take up to 15 minutes for the session to appear in your reports.

Create a report

1. Log in to the Admin Center at https://admin.logmeininc.com.

2. Click Reports in the left navigation.

3. Choose the type of report you want to run.

4. Choose a date range.

5. Select users or groups. You can filter the following:

a. First, click Deselect all at the bottom of the "Select Users or Groups" pane.

b. Use the "Filter category" and "Filter by" drop-down menus at the top of the pane to narrow down to only the desired users (such as those in a particular device group or with a specific user role).

c. Click Select all <#> at the bottom to ensure all desired users have their checkboxes selected.

6. Click Create.

7. When prompted, select Excel or HTML as your desired file type and then Accept.

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